From “One Day” to “Day One”

Our management consulting approach is the answer to the questions and challenges that move our customers to the future of customer experience. Concepts and strategies that are successful today must subject themselves to constant change in order to ensure success in the future as well. Our team can ensure this future outlook will occur smoothly with well-executed strategies.

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Connected Customer Experience

From their vehicles to their smart homes, customers are moving towards a fully connected environment, enabled by technology. With our holistic consulting approach we are able to not only draft a concept for the board room but implement it all the way to the workshop to connect your customer’s world with your world.

Experiences that Matter

MHP continuously provides excellence along the seamless customer journey of our client’s business. With this in mind, we support our clients in creating an end-to-end customer experience with digital touchpoints that matter. Born in automotive, we offer best-practice solutions in management consulting, future retail, and Salesforce business analytics throughout all industries. Accelerate your business today with MHP’s Customer Experience team.

Management Consulting in Customer Experience

MHP’s Management Consulting team is comprised of experts in both the corporate and digital realm. From a traditional change management strategy to a digital transformation in customer experience, we are designing the future of our customers’ business. By utilizing our tools and solutions, MHP’s Management Consulting services are sure to move our customers’ business forward to excellence in customer experience. Our management consulting team is the right partner for our customers’ future business, providing experience by following a 360° customer approach.

Mobility

The rapid development of digital technologies, often referred as CASE (Connected - Autonomous - Shared - Electric), is transforming mobility markets in a disruptive way. Our customers are confronted with a question: Which mobility concepts are sustainable and how to implement them into an organization? At MHP, we understand current and future mobility concepts as well as current processes and challenges in automotive and manufacturing. With this knowledge we help our customers to cover the entire digital value chain of mobility, from an idea to a service or a platform.

Future Retail

Future Retail consulting specializes in bringing forward-thinking elements to our customers’ business - transitioning their store using digital components like augmented reality, virtual reality, e-commerce platforms, and more. We rethink the end-to-end brand experience using future trends and develop new ways to create a seamless customer experience. From store concepts to brand experiences, MHP’s unique consulting approach in the Future Retail space will take our customers’ business from “ordinary” to “extraordinary”.

MHP Salesforce Business Analytics

MHP is an official Salesforce partner with over 40 certifications and 10 years of experience. Our team includes Solution and Technical Architects, Data Engineers and Salesforce Consultants. Building on our extensive experience and proficient team, we help our clients realize the value of cloud in many areas of their business – from Salesforce automation to customer support, to supply chain management. The main areas of expertise are Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, Einstein Analytics, MuleSoft and Tableau.

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Karen Jain

Practice Lead

Karen has over 20 years of Automotive experience delivering business transformation programs in the US and Globally. She is passionate about using data-driven strategies and innovative technology to create seamless, personalized customer experiences.

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Our team from various countries and academic backgrounds is driven by excellence and shares a passion for the automotive industry. Join MHP Americas from a Junior Consultant to a Partner and make a real difference starting your first day.

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MHP Americas

MHP Americas was founded in 2011 to offer clients comprehensive management and IT consulting coupled with deep industry expertise. Headquartered in Atlanta, the US office supports customers throughout the mobility and manufacturing industries around the world. As a leading consulting firm for digital transformation, we support our customers through strategic innovations and end-to-end implementation.